Frequently asked questions
Why we have to buy from you?
We are very consistent in term of quality, each products is individually checked from raw until packing. Also we always provide better customer services, our main goal is to always have long term loyal customers.
How’s your furniture quality?
Our furniture is made of selected material and crafted by very skillfull and talented carpenters and workers with years of experiences. From year to year we keep improving our production, we make sure the construction is strong for each design.
Also we use only kiln dried wood to avoid cracking/ bending and all of them are treated againsts insects/ bugs before sanding process. Our finishing is very smooth, we make sure every piece is beautiful. We packed them in a way they are safe during transportation.
What is your minimum order?
Our minimum order is a 20 feet container with mix items. The items could be taken from our catalogue or from customer side.
How long does it take for the production?
The standard production time is between 8- 12 weeks. It depends on the container size and variation items inside the order as well as the season here during your placing order. Rainy season could take longer.
How can i get access to your catalogue?
Please send us email to obtain the password.
How can i check your furniture before I decide to buy?
Please do come in our warehouse or hire agent to check the quality.
How can i visit your factory?
Please contact us for appointment, we will be pleased to pick you up at the nearest airport i.e. Semarang and arrange a hotel booking upon your request.